Credit Compassion

A news story out of Pittsburgh features a hospital credit counselor's compassion:

Belinda Staffieri is a credit clerk at Monongahela Valley Hospital ... her work often requires her to help people who struggle to pay their medical bills. She offers them compassion and respect. "You're dealing with someone's pride," Staffieri said. "You're sharing their burden."

She sees her position there not as just a job, but rather "a commitment to the community in providing a spirit of caring in a respectful manner."